posted on 10/28/2007
I am looking for issues with condensating boilers - mainly how warranty claims are handle and how fast you get an answer back as to service questions and replacement parts. I install both boilers and furnaces and I have only come across one manufacture and brand that I can comfortabily supply and install. I service all makes and have come across one that requires a lot of service - due to sulfer build up and plugged condensate traps - I have come up with way to deal with the trap but I am wondering how the rest of the nation is doing and what they find. Brian
replied on 11/7/2007
If memory recalls one of our techs said the Phenix (misspelled) has issues with kinked condensate tubing.
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